Return & Refund Policy (Earbud Case & Decorative Light Products)

Eligibility for Return

• Returns are accepted only for damaged, defective, or incorrect items received.
• Request for return must be raised within 7 days of delivery.
• Products must be unused, in original condition, and with original packaging intact.

Non-Returnable Items

• Products damaged due to misuse, improper handling, or normal wear and tear.
• Items returned without original packaging or accessories.
• Custom or used decorative items.

Refund Policy

• Refunds will be processed only after successful inspection of the returned product.
• Approved refunds will be credited to the original payment method within 5–10 business days.
• Shipping charges (if any) are non-refundable.

Replacement

• If a damaged or wrong item is received, customers may request a replacement instead of a refund, subject to availability.

Return Process

• To initiate a return, contact customer support at: saurabhpadey012@gmail.com
• Provide order details, issue description, and supporting images for faster resolution.

Note

• The final decision on return or refund approval rests after product verification.